Refund Policy

14-Day Money-Back Guarantee

All paid plans come with a 14-day money-back guarantee. If you are not satisfied with the service for any reason, you may request a full refund within 14 days of your payment date.

How to Request a Refund

To request a refund, simply send an email to support@rankthat.io within 14 days of your payment date. Please include your account email address and the reason for your refund request (optional but appreciated).

Processing Time

Refunds are typically processed within 5-10 business days. The refund will be issued to the original payment method used for the purchase. Depending on your bank or credit card provider, it may take an additional few days for the refund to appear on your statement.

Partial Month Refunds

If you cancel your subscription after the 14-day guarantee period, refunds for the remaining unused portion of the billing cycle are prorated based on the number of days remaining in your current billing period.

Free Trial

During your 14-day free trial, you will not be charged. You may cancel at any time during the trial period without incurring any charges. If you do not cancel before the trial ends, your subscription will begin and you will be billed at the applicable plan rate.

Exceptions

Refund requests may be denied in the following circumstances:

• Evidence of abuse or violation of our Terms of Service.
• Repeated refund requests from the same user (churning).
• Accounts terminated due to policy violations.

Contact

If you have any questions about our refund policy, please contact us at support@rankthat.io .